(Training) Becoming a CTC Navigator and Non-filer & CTC Update Portals Walk-through

The 2021 Child Tax Credit (CTC) expansion provides a historic opportunity to reduce child poverty in the United States by more than 40 percent.

Your efforts to help people get advance CTC payments are essential. Many people will need help to understand their eligibility and to use the IRS Non-filer portal.

Navigators are trusted, community-based guides that help marginalized people get their payments. They can answer questions, help people fill out the non-filer form, provide space and technology, or help address other barriers can include helping with email address, bank accounts, or providing mailing address to use.


This training, co-hosted by Code for America, will help you become a CTC navigator for your community. We will cover what resources are available, what support you can provide, and take you step by step through the Non-filer Portal and CTC UP Portal.

Download slides (PDF version)

Other Resources

Non-filer Portal Guide

CTC Update Portal Guide

Code for America’s Navigator Resources

CTC Outreach Resources

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